Party Questions

Where and when should I reserve a party?

Making a reservation for a party must be done in person. They should be reserved days before the event, but this is subject to availability depending on the dates that we have available.

Can I cancel or change the date of my party after reservation?

You can cancel the parties, but keep in mind that the deposits are non-refundable. The date can be changed, it would just depend on what new date you would like to add as new dates are not always available. (Changes are at no extra cost)

Can I add jumpers to my party package and how much will they be?

In all party packages, extra jumpers are an additional cost of $21 per jumper.

What if I don’t fill up the jumper minimum of my party package?

If the minimum limit of jumpers does not arrive, we can change the package to a lower number package, and all extra charges can be adjusted to the package. (This can be subject to change depending on how many jumpers did or did not arrive)

What is allowed inside the party rooms from outside?

The birthday cake, goodie bags, and your own decorations are allowed in the party rooms. No silly string or confetti is allowed. If you would like to bring outside food, there will be an additional charge of $160 to your account. This does not include drinks.

Can I order more food and drinks for my party?

Yes, let your party host know ahead of time and they will work on that.

Is the birthday child included in the package?

No, the birthday child is not included in the package. Think of them as an extra kid. For example, in the 10-jumper party package, you will have a maximum number of jumpers of 11, not just 10.

Can adults jump as well?

Adults can jump; however, they must be accompanying a minor aged 5 and under, and they will be included as a jumper in the package.

Can I add another hour to my party package?

Yes, you can add an additional hour to the room itself or only for the jumpers depending on availability and time. If you have any questions regarding this, please give us a call (The price would depend on the room and the number of jumpers).

If I have attractions (rock wall, sky rope, etc.) included in my package, can the kids do these activities after the party time?

No, all attractions must be completed during the party time.

How long do the parties last?

2 hours and in those 2 hours the kids will jump, eat and sing happy birthday. After those two hours have concluded, we give all parties a 15-minute grace period to finish everything before we begin to clean the party room.